Cabin Crew Interview Questions and Useful Tips

If you are looking to work as a Cabin Crew attendant then you will have undergone training and be aware of the specifics required by each airline as theses differ greatly. Maybe you have worked for another airline in the past and are looking for a new role?



Before attending any interview you will have had to research the flight company you are hoping to work for. What uniform do they wear, what countries do they visit, what turnaround times do they have for long haul flights, what kind of customers do they largely transport? You will need to do in depth research to ensure that you are fully prepared for any questions regarding the company.

Your interviewer will want to make sure that you are exactly the right staff for their airline. He or she will be interested in your customer service and how you communicate with other people be it customers or colleagues? You will need to have ample knowledge of the flight industry, have good geography skills and be able to calculate in many different foreign currencies.

There are many airlines who are regularly looking for new staff. You can visit their sites online in order to learn more about their recruitment process and interviews. Make sure that you choose something nice to wear for your interview. Look smart, looking is important as well as other factors.

Cabin Crew Interview Questions

During your interview, you could be asked:

• Do you speak any other languages and what are they?

• How would you deal with an aggressive passenger?

• What would you do if someone was seriously ill on the flight?

• How would you support your colleagues in a difficult flight?

• Do you understand the importance of in flight safety?

• What is the longest journey you have done?

• How do you deal with demanding passengers?

• How do you deal with noisy children on a flight?

There are numerous questions your interviewer will want to know but you will have to demonstrate your knowledge gained through training and how good your customer service skills are and how you can cope working sometimes long shift on an overnight flight etc, you will need great physical and mental strength for this role.

• Tell me about yourself.

• What are your strengths?

• What are your weaknesses?

• Why do you want this job?

• Where would you like to be in your career five years from now?

• What’s your ideal company?

• What attracted you to this company?

• Why should we hire you?

• What did you like least about your last job?

• When were you most satisfied in your job?

• What can you do for us that other candidates can’t?

• What were the responsibilities of your last position?

Good luck and let us know what other questions you have been asked during your interview.