Company Background
- Debenhams began in 1778 by William Clark.
- Debenhams is a leading international brand which trades out of 240 stores in 28 countries.
- Debenhams is available in 70 countries and is the 11th biggest UK online retailer.
- In 2020 Debenhams received the Multichannel Retailer of the Year Award
Debenhams firmly believe that they want their staff to reach their full potential within Debenhams and as such have a good program to manage and develop your career with training opportunities to suit all skills and desires.
You can choose from a mixture of roles depending on your skill set if working at Debenhams such as roles within their stores, Management, working in their head office maybe as a buyer or designer, if you are keen to work hard at Debenhams you will be rewarded.
Debenhams are very clear on their message that the only way to impress them and to have a possibility of working for them is to prepare!
To join you would complete the online application form making sure that you check and double check for spelling and grammar, it has to be perfect as this is your introduction to selling yourself.
Once your application form has been successful you will have a telephone interview. Don't forget that they cannot see you therefore you must be able to talk accurately about your experiences and match them with the job description.
Think of questions to ask them, make some notes in case you forget, think of scenarios that you can directly relate to their questions. Make sure you have researched as fully as you can and that you know your CV word for word because this is where they will be drawing the experiences from.
If you are successful following the telephone interview you will be invited to a face to face interview or a Recruitment Event. At a recruitment event you could be asked to be involved in group exercise to see how you fit into their culture. Ensure that for any interview or event where you are looking to impress that company that you are dressed in business dress very smartly.
Above all be calm and relaxed, if you prepare well enough you will feel more confident. This is your time to shine.
Debenhams Interview Questions
What do you plan to do in the New Year when the contract is up?
Tell me about yourself
What does good customer service mean?
Why should we hire you?
What do you know about Debenhams?
Why do you want this job?
Describe a time when you managed your workload during a very busy period.
What made you choose to apply to Debenhams?
Tell me about a time when you solved a problem? What is your greatest achievement?
Other than customer service, what other services to Debenhams offer?
Other than customer service, what other duties are involved in this role?
What are your weaknessess?
Tell me a time that you have improved something?
Tell me about a time when you’ve had to keep organised, how did you do this?
How would you get the customer to spend more?
Other than customer service, what other duties are involved in the role?
Why this role?
Tell me about yourself
What do you understand by good customer service?
Describe a difficult work situation project and how you overcame it
What can you contribute to this company?
What would you do if the store was quiet?
Why do you want this job?
Why do you think that Debenhams is better than its competitors?
What motivates you?
Where have you received excellent customer service and where have you received poor customer service?
Why Debenhams?
What is your week looks like?
How fexible are you around working unsocial hours
Describe a time when you managed a deadline and discovered it had changed.
Give some examples of teamwork
What do you think are our main competitors?
What does this role involve?
Name some competitors. What would an allocator do on a daily basis?
Name an occasion when you have received good customer service?
Why do you want to work for debenhams?
Name a time when team building was essential in something you have done
Describe your ideal work situation?
What could you personally bring to the company?
Other than customer service, what other services does Debenhams offer?
Why is visual merchandise important ?
How would you make yourself part of the team?
What are your salary expectations?
Why is visual merchandising important?
What do you think a sales advisor role entails?
Are you willing to travel?
What makes good team work?
What are you interested in the role?
What is your greatest strength?
A time when you provided excellent customer service
Why would you like to work for Debenhams?
Why Debenhams?
What have you done to improve customer service in your store?
Give an example of a time where you have made the best of a difficult situation
Give an example of when you have been commercially beneficial
What is your greatest weakness?
What skills can you bring to the team?
What opensouce project have I contributed towards?
Describe a time where you used your initiative.
Why do you want to work at Debenhams ?
Your last job was (job), why did you leave this position?
What do you know about merchandising?
What Debenhams brand would you be and why?
Good Luck.
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